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MEWB SKINCARE SDN BHD (“MEWB”) respects the privacy of individuals with regard to Personal Data. This Privacy and Security Policy is formulated in accordance with the Personal Data Protection Act 2010 ("Act"). MEWB may review and change this Privacy and Security Policy from time to time and you are advised to check the said policy on a regular basis.

A. PERSONAL DATA

For the purpose of this Privacy and Security Policy, “Personal Data” shall have the meaning as ascribed to it in the Act. Personal Data shall include any information that can be used to distinguish, identify or contact a specific individual. An expression of opinion about that individual may also be considered as a Personal Data.

B. PERSONAL DATA WE COLLECT

Personal Data collected by MEWB may include name, address(es), telephone number(s), email address(es) and other contact information, occupation, age, gender, credit card(s) information and or bank account(s) information for placing an order(s) or conducting purchase transaction(s), and communication preferences for marketing purposes. On occasion, MEWB may also collect images of you and or stories about you and or your experience with MEWB’s product(s).

C. SOURCE OF PERSONAL DATA

MEWB sources the above Personal Data during the course of purchase transaction(s) and or provided by you directly, either through face to face, email, social media messages or conversations, during telephone conversations, in voice or image recordings or in forms filled out either online or in hard copy.

All reasonable efforts and practical steps are made to ensure that any Personal Data held by MEWB is kept in confident and for the designated purposes only, any other processing of the Personal Data is subject to express or implied consent. MEWB has decided to adhere to best practices for collection processing and disclosure of Personal Data as outlines in this policy because respecting your privacy is part of MEWB’s core value.

D. PURPOSE OF COLLECTION OF PERSONAL DATA

Personal Data and other information that you have provided to MEWB is for the purpose of ordering and or purchasing any of MEWB’s product(s) or products or for the purpose of sharing your story and or experience of using any of MEWB’s product(s) or any other purposes as may be requested and agreed by you. By providing the Personal Data you hereby agree MEWB to use the same for the following purposes:

  • to communicate with you
  • to process your orders and or purchase transactions
  • to respond to your queries
  • to provide you the advertising and or promotional material
  • to provide you with information on the marketing campaigns and activities launched or proposed to be launched either solely by us, or jointly with our corporate partners
  • to conduct research on new goods and services to you
  • to conduct internal activities
  • to share your story and or experience of using any of MEWB’s product(s) with other existing or potential users of the said product(s), if agreed by you
  • to process any other request and or transaction as may be agreed by you

Please be assured that save for the foregoing and within the ambit of laws, your personal data will not be knowingly disclosed or transferred without your consent being obtained.

Please note that it is necessary to collect and process the Personal Data for the above purposes. Please note that in the event that sufficient Personal Data is not supplied or is not satisfactory to MEWB then your application or request to MEWB for any of the above mentioned purposes may not be accepted.

You further agree that MEWB may disclose and transfer your Personal Data to locations within and or outside Malaysia to MEWB’s service providers, agents, contractors, partners, advertisers, network operators associated companies, any relevant financial institutions, any other persons under a duty of confidentiality to MEWB, any company within its group, any referee whose details are provided by you and any of MEWB's actual or proposed assignees or transferees of MEWB's rights with respect to you to use, disclose, hold, process, retain or transfer such Personal Data for the above mentioned purposes for and on behalf of MEWB. MEWB may also use your Personal Data to send you promotional information about other third parties which we think you may find interesting. If you do not want to receive such information or for MEWB to disclose, transfer or use your Personal Data for any of the above mentioned purposes, you may contact us in writing at the address set out below.

Any Personal Data supplied by you will be retained by MEWB as long as necessary for the fulfillment of the above mentioned purposes or is required under the laws and legal and accounting requirements or to protect MEWB’s interest.

E. CONFIDENTIALITY

Personal Data held by MEWB will be kept confidential in accordance with MEWB's Privacy and Security Policy pursuant to any applicable law that may from time to time be in force.

Any questions, comments, suggestions or information other than Personal Data sent or posted to the site, or any part of the site by visitors will be deemed voluntarily provided to MEWB on a non-confidential and non-proprietary basis. MEWB reserves the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely, including passing it to any associated company for example, in connection with the development, manufacture and marketing of products and services and to meet customer needs.

F. LINKS

MEBW’s and or MEWB’s product(s)’s web site may contain links to other sites and pages. By activating a link, you leave MEBW’s and or MEWB’s product(s)’s web site and MEWB does not exercise control over any Personal Data or any other information you give to any other entity after you have left MEBW’s and or MEWB’s product(s)’s web site.

G. RIGHT OF ACCESS TO PERSONAL DATA

Under the Act, you have the right of access to your Personal Data held by MEWB and you may, at any time, make enquiry in writing for the following, please allow 21 days for your request to be processed:

  • access to your personal data
  • correction of your personal data
  • limit the processing of your personal data
  • require MEWB to cease or not to begin processing your personal data for purpose of any marketing or advertising material

by submitting such enquiry in writing via post or email to:

Mailing address: 32A-1, Jalan PJU 5/20D,
The Strand Kota Damansara,
47810 Petaling Jaya,
Selangor, Malaysia
Email address: support@lifecellmalaysia.com